### Refund Policy
*1. Eligibility for Refunds*
We want you to be completely satisfied with your purchase. If you're not happy with your item, you can request a refund within [X days] of receiving your order, provided the item is in new, unused condition, with all original packaging and tags intact.
*2. Non-refundable Items*
Some items are not eligible for refunds, including [list of non-refundable items, e.g., personalized items, sale items, or perishable goods]. These exclusions will be clearly stated on the product page.
*3. Process for Refunds*
To request a refund, please contact our customer service team at [contact email or phone number] with your order number and details of the item you wish to return. Our team will guide you through the refund process.
*4. Refund Method*
Once your return is approved and the item is received, we will issue a refund to your original payment method. Please allow [X business days] for the refund to be processed. If you paid by credit card, the refund may take up to [X days] to appear on your statement, depending on your bank.
*5. Damaged or Defective Items*
If your item arrives damaged or defective, please contact us immediately at [contact details]. We will offer a full refund or replacement, depending on your preference, and cover any return shipping costs.
You need to Sign in to view this feature
This address will be removed from this list
english
