### Return Policy
*1. Return Eligibility*
We want you to be completely satisfied with your purchase. If for any reason you're not happy, you can return most items within [X days] of receiving your order. To be eligible for a return, items must be in new, unused condition, with all original packaging and tags intact.
*2. Non-returnable Items*
Certain items cannot be returned, including [list non-returnable items, e.g., personalized products, final sale items, perishable goods]. These exclusions will be clearly marked on the product page.
*3. Return Process*
To initiate a return, please contact our customer service team at [contact number/email] with your order details. Once your return is approved, we’ll provide you with a return authorization number and instructions on how to send the item back.
*4. Return Shipping Costs*
Return shipping costs are [paid by the customer/covered by us], unless the item is defective or the wrong product was shipped. Please ensure the item is securely packaged to prevent damage during return shipping.
*5. Refunds*
Once we receive your returned item, we will process your refund within [X business days]. Refunds will be issued to the original payment method used for the purchase.
*6. Exchanges*
If you’d prefer to exchange an item instead of returning it, please let us know, and we’ll assist you with the process. The item you want to exchange will need to be in new, unused condition.
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